Associate Lead Consultant - Cisco Meraki Job

Experience

Job Description

As Network L3/L4, you will leverage your in-depth knowledge of network technologies, security protocols, monitoring tools to provide high level support for diverse range of network environments.
This role plays a crucial role in maintaining network security, performance and availability across multiple platforms like Palo Alto, Fortinet, cisco Meraki and others.

Key responsibilities:

Network management and Troubleshooting:

1)Strong hands-on experience Cisco Meraki 
2)Good Knowledge on Palo Altos, FortiGate firewalls 
3)Strong troubleshooting and problem-solving skills
4)Good communication skills 
5)Team Player who leads the NOC team with best practices and SOPs
6)Support, configure and troubleshoot enterprise network infra including routers, firewalls, switches and wireless devices
7)Implement and manage Palo alto and Fortinet firewalls to ensure secure network traffic and effective security policies
8)Manage, monitor and troubleshoot network environments using cisco meraki devices, ensuring consistent performance
9)Ensure uptime and optimize performance for a variety of network systems

Network security:
1)Design, implement and manage network security policies and practices including VPNs, ACLs and firewalls.
2)Provide incident response support and resolution for security events and vulnerabilities.
3)Implement security best practices and ensure compliance with industry regulations and standards

Network monitoring and alerting:
1)Utilize Nagios or similar monitoring tools to monitor network performance and identify potential issues proactively.
2)Set up alerts, analyse logs and resolve issues that may impact network availability or security

Required Technical/ Functional Competencies

Key skills:
•Good hands-on experience with Palo Alto, Fortinet Fortigate firewalls 
•Strong knowledge on Cisco Meraki networking devices (ex: switches, wireless access points, routers etc)
•Deep understanding of enterprise network architecture which includes cloud and on prem data centre infrastructure.
•Experience with SD WAN technologies and deployments.
•Deep understanding of network protocols. (Eg TCP/IP, DNS, DHCP, VPNs, BGP etc)
•Strong troubleshooting skills with ability to analyse complex network issues.
•Familiarity with network security best practices (Ex: Firewall policies, VPNs, intrusion detection/prevention)
•Strong communication skills to document incidents, generate reports and communicate with clients 
•Experience with ServiceNow for ticketing, incident management.
•Team player who leads NOC team with best practices and SOPs. 

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work.

Collaboration:

• Reaches out to others in team to ensure connections are made and team members are working together.
• Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration.

Agility:

• Demonstrates openness to the possibilities that change presents and begins to plan for how role may change.
• Works with others to prepare for change.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations).
• Helps others identify their appropriate audience.

Drives Results:

• Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation.

Resolves Conflict:

• Identifies and understands the source of conflict, addresses, and overcomes.

Certifications