Business Analysis-Education Job

Date: Feb 25, 2025

Job Requisition Id: 60380

Location:

Bangalore, KA, IN Hyderabad, IN Indore, MP, IN Pune, MH, IN

8-12 years of experience with minimum 5 years of Business Analysis/functional consultant experience in Education domain
Deep understanding of education landscape
Familiarity with relevant policies, regulations, and current issues in education
In-depth knowledge of core Education processes in departments such as Financial Aid, Veteran Aid, Admission and Record operation etc…
Experience with industry-specific software applications (e.g., SAP, PeopleSoft, Campus Solution, Banner, Canvas etc).
Staying abreast of the latest industry trends, technologies, and regulatory changes.
Adapting to new technologies and their impact on the Education industry (e.g., AI, blockchain, IoT).
Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation
Ability to effectively elicit, analyze, and document complex business requirements from stakeholders.
Process Mapping & Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization.
Analyzing Education data to identify trends, assess risks, and support decision-making.
Understanding of RPA

Primary Skills/ Character:
Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings
Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers
Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
Ability and desire to lead, direct, and empower team members without formal management authority
Look for opportunities to innovate and take thoughtful risks to get the work done better and faster
Ability to blend business analysis with technical skillset to develop efficient processes
Must have enough technical background to be able to create proper functional requirements and detail specifications.
Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.
Roles and Responsibilities:
Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis
Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes
Responsible to work with customers to prioritize processes for automation by applying the right automation criteria and calculate ROI
Stay up-to-date on emerging trends, technologies, and best practices within Education Industry and support presales team on functional aspects and help creating artefacts as and when required
Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
Ensure that requirements meet the business objectives and automation solution design
Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers
Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate
Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements
Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems
Facilitate Program Increment (PI), sprint planning and daily stand-ups
Perform deliverable reviews against acceptance criteria
Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities
Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC
Qualification:
Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Master’s degree is preferred but not mandatory
Green/Black Belt in Six Sigma is an added advantage