Contractor - SCCM & Intune Job

Experience

Job Description

Required Skills and Competencies – Senior Workplace Engineer (SCCM & Intune)
Technical Skills:
•8+ years of experience in endpoint management, with a strong background in SCCM and Microsoft Intune.
•Proven experience managing hybrid environments (on-premises and cloud-based).
•Strong knowledge of Windows 10 and upgrade to Windows 11, including installation, configuration, upgrades, and troubleshooting.
•Expertise in creating and deploying application packages and task sequences in SCCM.
•Experience with software deployment, OS migration, and patch management.
•Proficiency in PowerShell scripting for automation and system management tasks. (desirable)
•Familiarity with Endpoint Analytics, reporting tools, and performance monitoring in SCCM/Intune.
•Strong troubleshooting skills for software, OS, network, and hardware issues.
•Understanding of ITIL practices, incident and change management.
•Experience in international IT environments, with cross-site coordination and multi-time zone support.
 
Soft Skills:
•Proactive and self-motivated with the ability to take ownership and drive initiatives.
•Strong analytical and problem-solving skills.
•Excellent verbal and written communication, capable of coordinating with business units and service providers.
•User-focused mindset with attention to detail and structured work habits.
•Comfortable working under pressure and handling multiple simultaneous requests.
•Team-oriented, collaborative, and supportive of collective team success.
•Fluent in English (spoken and written); other European languages are a plus

Required Technical/ Functional Competencies

Required Skills and Competencies – Senior Workplace Engineer (SCCM & Intune)
Technical Skills:
•8+ years of experience in endpoint management, with a strong background in SCCM and Microsoft Intune.
•Proven experience managing hybrid environments (on-premises and cloud-based).
•Strong knowledge of Windows 10 and upgrade to Windows 11, including installation, configuration, upgrades, and troubleshooting.
•Expertise in creating and deploying application packages and task sequences in SCCM.
•Experience with software deployment, OS migration, and patch management.
•Proficiency in PowerShell scripting for automation and system management tasks. (desirable)
•Familiarity with Endpoint Analytics, reporting tools, and performance monitoring in SCCM/Intune.
•Strong troubleshooting skills for software, OS, network, and hardware issues.
•Understanding of ITIL practices, incident and change management.
•Experience in international IT environments, with cross-site coordination and multi-time zone support.
 
Soft Skills:
•Proactive and self-motivated with the ability to take ownership and drive initiatives.
•Strong analytical and problem-solving skills.
•Excellent verbal and written communication, capable of coordinating with business units and service providers.
•User-focused mindset with attention to detail and structured work habits.
•Comfortable working under pressure and handling multiple simultaneous requests.
•Team-oriented, collaborative, and supportive of collective team success.
•Fluent in English (spoken and written); other European languages are a plus

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work.

Collaboration:

• Reaches out to others in team to ensure connections are made and team members are working together.
• Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration.

Agility:

• Demonstrates openness to the possibilities that change presents and begins to plan for how role may change.
• Works with others to prepare for change.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations).
• Helps others identify their appropriate audience.

Drives Results:

• Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation.

Resolves Conflict:

• Identifies and understands the source of conflict, addresses, and overcomes.

Certifications