Sr. Tech Lead - RPA Infra Admin Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Automation Anywhere Infrastructure Professionals in the following areas :

Roles and Responsibilities for AA Infrastructure Admin

• Strong understanding of Automation Anywhere Architecture and Its components like IQ bot, Bot Insight and AARI
• At least 4-5 years’ experience in Installing, configuring and managing RPA platform as administrator in V 11, A2019 and A360
• Administrative experience in any Virtualization or Cloud platform (Azure/GCP/AWS) with RPA is must
• Should have experience in ITIL principles in Incident, Request, Change and Problem management
• Responsible to work towards achieving the SLA metrics and align with business
• Experience is monitoring the Robots and raise Incidents for process failures based on the process criticality
• Should have experience in troubleshooting, resolving RPA Environmental issues that arises
• Should have experience in troubleshooting IQ bot and Bot insights
• Should have experience in Managing users and License
• Should have experience in resolving Active directory, Credential vaults and Third party applications related issues
• Should have experience in SQL Db related troubleshooting in the RPA platform
• Should have experience in supporting A360 model deployments for projects
• Experience in handling Bot failures and perform RCA
• Knowledge of creating, assigning roles and account creation for RPA users in Controlroom
• Responsible to build and propose transformational RPA services to customers, identify triggers, identify key IT issues which impact the business and make recommendations to customers
• Knowledge of Networking and Firewall configuration to deploy AA
• Responsible for configuring and setup of RPA bot instances as per Run book
• High degree of commitment and goal orientation is a must and must be willing to adjust to the demands of a dynamic environment.
• Experience in hosting and upgrading RPA products for customers
• Experience in Coordinating with AA support and other Teams to resolve complex issues
• Should have Wintel experience in Installing, Configuring and managing Windows servers
• Should have good communication skills to connect with other teams
• Ensure effective communication and coordination with infrastructure cloud hosting service team automation platform and cloud teams in case of major incident management
• Coordinated and worked with RPA Product support and cloud partners for technical solutions
• Participant in daily status calls, Weekly status, and Monthly Business review meetings
• Support for bot enhancements for successful runs

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture