Tech Lead - Power Platform Job

Experience

Job Description

• Design and develop RPA solutions, ensuring efficiency and effectiveness in automation processes.
• Drive process design and improvement initiatives, ensuring efficiency and effectiveness in automation implementations.
• Prepare work breakdown structures and accurate estimations for project planning and execution.
• Demonstrate strong problem-solving abilities and adept troubleshooting skills, exercising mature judgment in resolving technical issues.
• Demonstrate adeptness in business process modeling and implementing technical solutions tailored to RPA requirements.
• Stay updated with the latest features and advancements in RPA technologies relevant to the automation platform in use.
• Lead process design sessions, validation rule establishment, and report generation to ensure alignment with project objectives.
• Implement performance tuning, exception handling, and notification frameworks to enhance automation platform capabilities.
• Integrate automation tools seamlessly with external applications, ensuring smooth interoperability.
• Possess a deep understanding of various business processes within relevant domains.
• Proficiently apply industry-standard project management methodologies such as SDLC, Agile, and Scrum to project execution.
• Conduct code reviews and provide technical guidance through informative team sessions.
• Modularize automation processes to enhance scalability and maintainability.
• Assign tasks effectively and monitor progress to ensure timely project completion.
• Capable of functioning as an individual contributor, contributing expertise to project deliverables.
• Navigate the automation development lifecycle with proficiency and precision.
• Keep abreast of the latest technology trends, integrating relevant advancements into automation processes.

Required Technical/ Functional Competencies

Application Design:

• Ability to design applications and database (create high level or low-level design) using right design patterns as required, that address functional and non-functional requirements.
• Ability to decide on document templates, standards and best practices and tools and frameworks to be used.

Architecture tools and frameworks:

• Familiarity with industry tools /frameworks, ability to analyse, use them based on customer requirements.
• Work with SMEs to explore new tools /frameworks for implementation.

Customer Management:

• Working knowledge of customer's business domain and technology suite.
• Use latest technology, suggest solutions to increase business, understand customer's business.

Domain/ Industry Knowledge:

• Application of industry standards /practices, creation of complex business models as per customer requirements.
• Analysis of current-state and define to-be processes in collaboration with SME, present recommendations with tangible benefits.
• Drive process improvement initiatives, ROI analysis through innovation.

Estimation and Resource Planning:

• Identify/assign the resources to complete the task.
• Use appropriate estimation models based on project scope for medium-high complexity scenarios.
• Track /report gaps between budgeted and actual spend.

Project Management:

• Execute complex projects effectively, identify ways to improve efficiency, define QA processes/plan, tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes, review project processes and deliverables.
• Manage functional areas within small/medium project, plan and monitor environment setup required for development, QA/UAT, production, and disaster recovery management; review plan and scope, review project goals, prioritize and actionize items, and manage stakeholder expectation during project execution.

Requirement Gathering and Analysis:

• Extract functional and non-functional requirements for medium to complex scenarios.
• Analyse impact of changes, identify dependencies and transition requirements.

Platform/ Technology Knowledge:

• Review various product-specific solutions for specific project/ client/ organization.
• Conduct product demos, walkthrough and presentations to prospects if required.
• Leverage the best practices already followed within the product.

Solution Design:

• Understand and design processes, translating key business drivers into solution building blocks and designing a modular, flexible solution that meets business requirements.
• Create diagrams /specifications, design application behaviour/business rules, provide input for technical design.
• Create solution options based on research of system capabilities, standard processes, and high-performing companies.
• Coordinate process playbacks/prototype reviews with stakeholders, internal teams and configure packaged/ custom applications to realize business solutions.

Service Support and Maintenance:

• Plan/execute transition activities for small projects.
• Define scope for a release in discussions with various stakeholders, plan the release schedule and requirements, devise back-out plans as well as oversee the release process.
• Design maintenance processes /systems for the solution and review/mentor team.
• Track plans on multiple parameters to ensure adherence to SLAs.

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work.

Collaboration:

• Reaches out to others in team to ensure connections are made and team members are working together.
• Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration.

Agility:

• Demonstrates openness to the possibilities that change presents and begins to plan for how role may change.
• Works with others to prepare for change.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations).
• Helps others identify their appropriate audience.

Drives Results:

• Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation.

Resolves Conflict:

• Identifies and understands the source of conflict, addresses, and overcomes.

Certifications