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Architect - Chatbot Job

Date:  Mar 16, 2023
Job Requisition Id:  52423
Job Category:  Digital

Hyderabad, TG, IN

We are looking forward to hire Chatbot professionals for the role of Technical Architect. 


This role is for someone who thrives on challenges and desires to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality-oriented, and team environment.


You are required to have skills in the following areas: 


  • Should be a hands-on contributor for the development of complex functionalities for the chatbot application/s using different backend and frontend technology frameworks - Node.js/React.js/Angular.js and cognitive services for Natural language processing by Google or other vendors.
  • Ensure the seamless experience of the bot users on various enterprise channels (Web, Mobile, MS Teams, etc.), robust security layer for enabling authentication and authorization and integration with third-party enterprise system/s such as salesforce.
  • Ensure that industry-accepted principles, standards, guidelines, and concepts are integrated with those of allied disciplines and that coordinated roll-out and adoption strategies are in place.
  • Reviews the solution requirements, design, and architecture to ensure the selection of appropriate tools & technology, efficient use of cloud resources, and integration of multiple systems and technology.




  • Design and implement use case leveraging natural language processing and text analytics.
  • Design and implement processes and strategies to enhance the end-user experience.
  • Interpret and analyze live transcripts and other input data to figure out user intents behind questions asked.
  • Analyze real agents’ chat conversations with users to train the chatbot.
  • Enhance user effectiveness of chatbot with the help of advanced technologies.
  • Involvement in all the stages of chatbot development from architecting to implementation.
  • Conduct Chabot demo/training and other activities.


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