Associate Consultant - AWS Job

Experience

2-3 Years

Job Description

Planned Roles and Responsibilities: 

•Required to support migration projects of Global IT Infrastructure (24x7) and services
•Incident resolution using SOP and required to prepare WI
•Timely acknowledgement, ticket update, notification and tracking of the incidents including the critical incidents 
•Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards.
•Experience in Remote support and troubleshooting skills.
•Understanding of Basics Hardware accessories / devices and peripherals
•Willing to work 24x7 rotating shifts including night shifts (Compulsory)

Required Technical Competencies

Work as L1 resource in AWS Cloud infrastructure and system administration team providing technical support and resolving issues
Monitoring of cloud instances performance
Good knowledge of AWS services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM.
Good knowledge of AWS services in Compute - EC2, AWS VPC, AWS VPN, AWS Backup, AWS Security, AWS CloudWatch, S3, S3 Backup and SSO
Knowledge on EC2 cloud instances using amazon web services and configuring launched instances with respect to specific applications and regions.
Build servers using AWS EC2, importing volumes, lunching EC2, RDS, creating security groups, Auto scaling, load balancer in the virtual private networ    
Installing, configuring, and supporting primarily Windows and Linux Servers on IaaS
Responsible for Linux and windows server installation, maintenance, monitoring & patching.
Monitoring of cloud instances performance
Communicate with peers and managers regarding system issues & participate in 24x7 on- call.
Work in coordination with other internal teams to ensure the infrastructure fully and effectively Providing supports
Collaborative, team focused with working experience in a 24/7 up time environment.
Strong verbal and written communications skills are a must
Good understanding on windows server architecture and hands on experience in server administration and tools
Install, configure and troubleshooting experience on multi node Windows systems
Installing and managing the File and Print servers 
Support Hardware problems in co-ordination with Vendors
Daily Health checks, Planning and implementing fixes / Patches
Act on Day to Day House Keeping tasks by using tools & scripts 
Create regular reports for Management requirements

Education & Skills Requirement:-
A Bachelor’s / Master’s Degree in Computer Engineering, Information Technology 
AWS Certification (Compulsory)
Excellent skills in MS office for Infrastructure Landscape.
Good Communication, reporting and presentation skills.
Good to have Migration knowledge of IT Infrastructure projects 

Required Behavioral Competencies

Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Collaboration: Participates in team activities and reaches out to others in team to achieve common goals.

Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.

 Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.