Module Lead Job

Experience

Job Description

• Design and develop RPA solutions, ensuring relevance and efficiency.
• Drive process design and improvement initiatives.
• Create work breakdown structures and accurate estimations.
• Demonstrate strong problem-solving skills and mature judgment in troubleshooting.
• Apply knowledge in business process modeling and technical RPA solutions.
• Stay updated on the latest features in RPA for relevant automation platforms.
• Facilitate process design sessions and validate rules and reports.
• Implement performance tuning, exception handling, and notification frameworks.
• Integrate automation tools with external applications seamlessly.
• Possess a deep understanding of business processes within relevant domains.
• Apply proficiently various project management methodologies such as SDLC, Agile, and Scrum.
• Execute automation development lifecycle with expertise.

Required Technical/ Functional Competencies

Application Design:

• Knowledge of design principles and performance engineering concepts.
• Ability to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints, and map functionality to hardware and software components.

Architecture tools and frameworks:

• Familiarity with industry tools and frameworks and ability to analyse and use them based on customer requirements.
• Work with SMEs to explore new tools and frameworks for implementation.

Customer Management:

• Has working knowledge of customer's business domain and technology suite.
• Use latest technology, proactively suggest solutions to increase business, and understand customer's business.

Domain/ Industry Knowledge:

• Awareness of customer's business processes and relevant technology platforms/products.
• Ability to prepare process maps, workflows, and business cases with assistance.
• Application of industry standards and practices with guidance.

Estimation and Resource Planning:

• Identify and assign the resources required to complete the task.
• Use appropriate estimation models based on the project scope for medium-high complexity scenarios.
• Track and report gaps between budgeted and actual spend.

Project Management:

• Demonstrates basic knowledge of project management process, tools, and templates.
• Execute small/non-complex projects, provide inputs to supervisor for project management, create and maintain a quality dashboard, and support project management reporting for assigned work area.

Requirement Gathering and Analysis:

• Extract functional and non-functional requirements for medium to complex scenarios.
• Analyse impact of changes, identify dependencies and transition requirements.

Platform/ Technology Knowledge:

• Understand technology landscape in customer organization, product roadmap, product strategy, product architecture, broad level features offered by competitors and key differentiators in our products.
• Can review the customizations carried out to the base product and apply the best practices in own area of work.

Solution Design:

• Understanding and designing processes, translating key business drivers into solution building blocks, creating diagrams and specifications, designing a flexible solution that meets business requirements, and coordinating reviews with stakeholders.
• Designing application behaviour and business rules, providing input for technical design, and configuring applications to achieve business objectives.

Required Behavioral Competencies

Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration: Participates in team activities and reaches out to others in team to achieve common goals.

Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Customer Focus: Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Certifications