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Pre Sales Consultant - IMS Job
Date:
Apr 15, 2021
Job Requisition Id:
22369
Job Category:
IT Infrastructure
Location:
Gurgoan, Haryana, IN
Our Infrastructure Service Line is looking for a " Pre Sales Consultant”. This role is for the IT professional who thrives on challenges and has the desire to make a real difference in the world of Business. This is an exciting opportunity for self-starters who are passionate about getting things done, think strategically and out-of-the-box and are committed to driving excellence.
What you should have?
- 8+ years’ experience in IMS PreSales in IMS (Datacenter, Cloud Infrastructure Network, End User Computing Services, IT Service Desk).
- Excellent In communication (writing, presenting, and speaking) skills.
- Independently coordinate with multiple teams during the Bid stage to create solutions and pricing.
- Worked with ISG/PwC/ PaceHarmon/ ATKearney/ Consultants led deals.
- Excellent PowerPoint skills and Excel Skills.
- Should be Expert in Estimating / Pricing Large deals / communicate with Delivery Leaders for approvals and Finance for their approvals.
- Should have presented in front of Global (preferably) US Customers.
- Responsible for pre-sales activities for RFP/RFI/RFQs within the Infrastructure Services space.
- Lead/Participate in Solutioning/Sizing/Business Case/Pricing activities.
- Working with specific IMS technology/product management/finance/delivery teams.
- Lead/Participate in Due Diligence/Customer Meetings/Solution Offerings.
- Managing Client Visits.
- Developing vertical-specific infrastructure offerings/solutions and supporting collaterals.
- Responsibilities Be an integral component of a selling pod including the following :
- Shaping the value proposition and benefit for both the immediate opportunity and long term customer success.
- Be ready and eager to travel to meet prospects, customers, and partners in support of a sales goal.
- Demonstrate the Celebrus solution on-site, through webinar sessions, conferences, or trade shows.
- Have the capability to respond to RFI / RFP in a way that is both precise, accurate, and with a memorable tone.
- Be organized, analytical, a self - starter playing within a small team environment.
- Steer a path to reduce the need for a PoC, but when required define the PoC shape to be brief, effective and with a positive outcome to close the deal.
- IT Infrastructure Skills – IT service delivery managers are familiar with IT Infrastructure technology.
- Technical experience – IT service delivery managers typically have previous technical experience as well as prior experience managing technical teams.
- Infrastructure development – IT service delivery managers have strong knowledge of the principles and processes of infrastructure development.
- Familiarity with the Information Technology Infrastructure Library – IT service delivery managers are familiar with the processes and tasks described in the ITIL, which is a manual for IT service management.
- Leadership – IT service delivery managers have the essential leadership skills to encourage teamwork and motivate employees.
- Problem-solving skills – since they often face problems in their work, IT service delivery managers need strong problem-solving skills to troubleshoot effectively.
What you will do?
- Enabling smooth transition of new accounts
- Customer retention and expansion of service through delivery excellence and excellent client relationship
- Focus on project opportunities and transformation initiatives
- ITIL process definitions and implementation
- Automation in service delivery
- Resource management, Utilization, Billing & Management reporting
- Employee retention, motivation, and training
- Responsible for overall implementation and execution of the Technical project components
- Responsible for managing workstream leads and deliverables
- Responsible for overall implementation strategy inclusive of testing strategy and overall execution of the identified workstreams
- May be required to contribute to development, wherever necessary
- Develop a master test strategy detailing the testing approach (Unit/ Integration/ User Acceptance)
- Assists in resolving issues identified by the project team (Technical, logistics, infrastructure, environment, etc.)
- Ensure prompt communication to a customer in case of delays with adequate supporting reasons for the delay
- Identification and quantification of risks associated with the project tasks
- Identifies and escalates any scope change, potential risks, and issues
- Support the communication plan and activities
- Supports PMO project status updates to the Steering Committee on a regular basis and escalates issues and risks appropriately
- Works with PM to assign resources for projects
- Strong interpersonal skills including mentoring, coaching, collaborating, and team building
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
- Plan, design and deliver strategic projects to bring business benefits and value to the Organization
- Conducting various phases of transition: Pre-Transition, Transition Phase & Post-Transition Phase Scheduling & Planning Project requirements.
- Manage and Track Project Milestones and Project expenses
- Prepare the Project Plan
- Follow Transition Management and Governance model and Processes
- Work closely with Project Stakeholders and delivery team.
- Maintain good Business relationships with Project stakeholders.
- End to end responsibility for the Transition.
- Provide project updates and reporting to stakeholders.
- Coordinate with Technical and Management teams in Bangalore and globally.
- Project Scoping.
- Transition Budget tracking and forecasting as applicable
- Documenting the agreed outcome & processes.
- Designing, procuring & deploying the technology.
- Leading SLA discussions with clients by involving relevant people
- Ensuring continuous improvements in service levels by benchmarking the best practices.
- Coordinating with various functions during the course of transition
- Smooth Handover to operations teams.