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Manager-IMS Job

Date:  Oct 9, 2021
Job Requisition Id:  31407
Job Category:  IT Infrastructure

Indore, Madhya Pradesh, IN

We are looking forward to hire a “Transition Manager-IMS” who thrives on challenges and desires to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality-oriented, and team environment.


What you should have?

  • The experience between 10-15 years as a Transition Manager within large scale corporate business or programs, ideally, with experience in sourcing transitions and Data Centre, Infrastructure and End User
  • An exceptional track record of delivering large-scale, high-value projects successfully at a country or global level
  • Experience in structuring, running and managing complex infrastructure projects in specific technical areas, such as data centers, helpdesks, and networks
  • Strong Transition Management knowledge.
  • Must have experience in using Project Management methodologies and processes.
  • Good command of spoken and written English with good communication and interpersonal skills.
  • To work under minimal supervision and should be Self-driven.
  • Familiar with working in a project environment including planning, deliverables, progress tracking, and reporting.
  • Ability to articulate how business issues may impact overall IT architecture and planning.
  • Proven ability to consult, support, and inspire colleagues.
  • Capacity to think creatively, yet pragmatically.
  • Preferably ITIL Certified.
  • Good awareness of PMP Methodologies for Project Management.

What you will do?

  • Management Status, Requests for Changes and Outstanding items), facilitates management reviews, and seeks approval when necessary.
  • Makes recommendations and proposes changes in the context of the transition project.
  • Ensures a peer-to-peer liaison exists within the Service Provider Transition Manager and collaborates with the Service
  • Provider Transition Manager in the resolution of any disputes.
  • Acts as a key point of internal escalation for the different project participants.
  • Provides status on project costs, schedule, and main issues on a regular basis.
  • Logs the Outstanding Items and managed prompt resolution of issues from the Service Provider Transition Manager.
  • Maintains overall control of the schedule and the delivery of all expected deliverables.
  • Establish a Governance Structure, communication mechanism, roles and responsibilities, and subsequent project transition and service delivery through RACI.
  • Design a robust Transition process to meet transition deadlines On-Time and Above Client Expectations.
  • Risk & issue management - creation and maintenance of risk and issue register.
  • Monitor, track, and resolve critical transition-related issues.
  • Computing transition initiatives in multi-sourced federated environments.
  • Prepares the Transition Management deliverables. This includes, but is not limited to, the transition plan, work plan, risk and mitigation plan, and project budget.
  • Prepares the management deliverables (example: Project Management Plan, Risk Management Plan, Project Schedule, Project
  • Involved in readiness assessment before cutover.
  • Setting up and ensuring smooth routine reporting mechanisms.
  • Ensuring that the scope of the services to be transitioned, and the SLAs expected from the service delivery are clearly understood and agreed upon by all stakeholders.
  • Drive the activities around setting up the infrastructure to be used during the KT phase and during the service delivery phase. Ensure that the required hardware/ software is in place, the connectivity is established, and is adequate for sustained service delivery.
  • Monitor knowledge transfer activities for completeness and perform KT acceptance to ensure that the KT is sufficient.
  • Drive activities related to project staffing and mobility, including recruitment, on- boarding, skill- gap analysis, organizing training programs, planning for travel etc.

Apply now »