Operations Engineer Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire AWS Professionals in the following areas :

Job Description:

Experience required: 5+ years

Operations Engineer:

As an Operations Engineer, you will focus on maintaining and supporting distributed solutions, ensuring reliability, scalability, and security. Your role includes incident and service request resolution, runbook execution, troubleshooting, and monitoring system performance. You will collaborate with cross-functional teams to simplify CI/CD pipelines and improve operational efficiency for KONE’s digital solutions. The ideal candidate will have a strong problem-solving attitude, attention to detail, and experience in cloud technologies, particularly AWS.

Key Responsibilities:

• Incident & Service Request Resolution: Hands-on experience in handling incidents and resolving service requests efficiently within defined SLAs.
• Runbook Execution & Maintenance: Ability to follow, update, and improve runbooks to ensure streamlined operations and troubleshooting.
• Troubleshooting & Problem-Solving: Strong analytical skills to identify root causes and apply effective fixes.
• Monitoring & Alert Response: Experience in using monitoring tools to proactively detect and resolve issues.
• Basic Scripting & Automation (Preferred): Familiarity with scripting languages (e.g., Python, Bash) to automate repetitive operational tasks.
• Cloud & Infrastructure (Preferred): Basic understanding of AWS services, infrastructure management, and CI/CD pipelines is an asset.

Education & Experience:

• University degree in Information technology, engineering or equivalent
• 5+ years of proven experience in supporting distributed solutions and above-mentioned relevant areas
• Experience and knowledge on working in a Lean & Agile team

Required Skills:

Mandatory:

• AWS Expertise: Strong understanding of AWS services relevant to L2 support, including troubleshooting cloud infrastructure, monitoring, incident resolution, and automation. Hands-on experience in managing AWS-based solutions & Basic knowledge of Salesforce & relevant tools
• Detail-Oriented & Process-Driven: Follows structured processes and runbooks meticulously.
• Collaboration & Communication: Works effectively with operations leads, engineers, and support teams to resolve issues.
• Proactive & Problem-Solving Attitude: Takes ownership of issues, investigates thoroughly, and ensures timely resolution.
• Continuous Learning: Willingness to learn new tools and technologies to improve support efficiency.

Nice to Have:

• Proficiency in Python programming and experience with scripting languages.
• Basic knowledge of Salesforce, including navigating the platform, understanding standard objects, running reports, and querying tables using SQL.
• Service Now CSDM/CMDB knowledge is an asset.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture