Program Manager - Project Management Job

Date: Nov 11, 2026

Job Requisition Id: 67056

Location:

Pune, MH, IN Pune, IN

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Project Management Professionals in the following areas :

Job Title: QAD Delivery & Program Manager
Experience: 20+ Years
Domain: QAD ERP / Manufacturing ERP / Enterprise Applications
Employment Type: Full-Time
Role Level: Senior Management

Role Summary

We are seeking an experienced QAD Delivery & Program Manager to lead the successful delivery of complex QAD ERP implementation, upgrade, transformation, and support programs across multiple customers and geographies.

The individual will be responsible for end-to-end program governance, delivery management, customer satisfaction, financial performance, resource optimization, risk management, and continuous improvement.

The role requires a strong combination of QAD ERP domain expertise, program management capabilities, manufacturing business process knowledge, and stakeholder management skills. The candidate will act as a strategic partner to customers and internal leadership, ensuring programs are delivered within agreed scope, timelines, quality standards, and budgets.

Key Responsibilities

1. Program & Delivery Management

Lead end-to-end delivery of multiple QAD ERP implementation, upgrade, enhancement, and support programs.
Establish program governance, delivery frameworks, project plans, milestones, and execution strategies.
Manage large-scale and multi-site QAD ERP transformation programs across global locations.
Ensure delivery commitments are met within agreed scope, schedule, budget, and quality parameters.
Drive program-level planning, execution, monitoring, and reporting.
Manage dependencies across functional, technical, integration, infrastructure, and business workstreams.
Establish effective delivery methodologies using Agile, Waterfall, or hybrid approaches.

2. Customer & Stakeholder Management

Serve as the primary escalation point for customers and executive stakeholders.
Build and maintain strong relationships with customer leadership, business stakeholders, and IT teams.
Conduct executive steering committee meetings, program reviews, and governance sessions.
Proactively identify customer concerns, manage escalations, and drive resolution.
Ensure customer satisfaction, retention, and long-term strategic partnerships.
Identify opportunities for account expansion and additional consulting services.

3. QAD ERP Expertise & Solution Governance

Provide leadership and oversight for QAD ERP implementations, upgrades, and transformation initiatives.
Demonstrate strong knowledge of QAD Enterprise Edition, QAD Adaptive ERP, and QAD manufacturing business processes.
Provide guidance on QAD solution architecture, functional design, technical development, integrations, and system enhancements.
Oversee solution design governance and ensure alignment with business requirements and ERP best practices.
Lead modernization initiatives involving QAD ERP, integrations, automation, and digital transformation.
Ensure effective management of customizations, technical debt, and system performance.

4. Financial & Commercial Management

Manage program budgets, revenue forecasts, profitability, and delivery margins.
Monitor project financials, resource costs, billing milestones, and commercial commitments.
Drive financial discipline and ensure adherence to contractual obligations.
Identify risks to project profitability and implement corrective actions.
Support proposals, RFP/RFI responses, effort estimation, commercial negotiations, and Statements of Work.
Partner with sales and presales teams for strategic opportunities and account growth.

5. Resource & Workforce Management

Manage resource allocation, capacity planning, utilization, and workforce forecasting.
Ensure appropriate availability of QAD functional, technical, integration, and project management resources.
Drive resource productivity, utilization, and effective deployment across programs.
Identify skill gaps and develop capability-building and cross-training initiatives.
Collaborate with competency leaders on hiring, talent development, succession planning, and resource retention.
Build and maintain high-performing delivery teams across geographies.

6. Risk, Quality & Governance

Establish program governance, quality assurance, and delivery control mechanisms.
Proactively identify, assess, and mitigate program risks, issues, and dependencies.
Ensure compliance with organizational delivery standards and customer contractual requirements.
Drive defect management, testing governance, cutover planning, and go-live readiness.
Implement lessons learned, continuous improvement, and delivery excellence practices.
Maintain effective program reporting, dashboards, and executive-level communication.

7. Leadership & Business Growth

Lead, mentor, and develop project managers, program leads, solution architects, and delivery teams.
Drive a culture of accountability, collaboration, customer-centricity, and continuous improvement.
Partner with Sales, Presales, Competency, HR, and Finance teams.
Contribute to strategic planning, service line growth, and delivery capability expansion.
Promote innovation through AI-enabled delivery, automation, and ERP modernization initiatives.

Required Skills & Qualifications

Mandatory Qualifications

20+ years of experience in ERP implementation, consulting, and program delivery.
10+ years of experience in QAD ERP environments.
Proven experience managing large-scale QAD ERP programs, including implementation, upgrade, and support engagements.
Strong understanding of QAD ERP manufacturing, supply chain, distribution, and financial processes.
Demonstrated experience managing multiple projects and geographically distributed teams.
Strong program governance, financial management, risk management, and stakeholder management capabilities.
Excellent customer-facing communication, leadership, and decision-making skills.
Experience managing project budgets, resource utilization, revenue forecasts, and delivery margins.

QAD Technical & Functional Knowledge

QAD Enterprise Edition (EE) and QAD Adaptive ERP.
QAD MFG/PRO and legacy QAD ERP environments.
Manufacturing, MRP, Procurement, Inventory, Sales & Distribution, Finance, and Supply Chain.
QAD ERP upgrades, data migration, integrations, testing, and deployment.
QAD technical landscape, including Progress 4GL, Qxtend, APIs, EDI, and integration technologies.
QAD solution architecture and ERP modernization strategies.

Preferred Qualifications

PMP, PgMP, PMI-ACP, or equivalent program management certification.
Six Sigma, ITIL, or Agile certifications.
Experience managing global ERP transformation programs.
Experience in manufacturing industries such as Automotive, Industrial Manufacturing, Life Sciences, and Consumer Goods.
Exposure to AI-enabled ERP transformation and delivery automation.

Key Performance Indicators (KPIs)

On-time and within-budget program delivery.
Customer satisfaction and customer referenceability.
Program profitability and delivery margin achievement.
Resource utilization and workforce productivity.
Reduction in delivery escalations and critical risks.
Quality of deliverables and post-go-live defect reduction.
Revenue growth and account expansion.
Employee retention, competency development, and team engagement.

Leadership Competencies

Strategic thinking and business acumen.
Strong customer relationship management.
Executive communication and stakeholder influence.
Effective decision-making and problem-solving.
Financial and commercial awareness.
Change management and organizational leadership.
Team development and talent management.
Continuous improvement and innovation mindset.

Expected Outcome

The QAD Delivery & Program Manager will ensure predictable, high-quality, and profitable delivery of QAD ERP programs while strengthening customer relationships, improving operational efficiency, developing delivery capabilities, and supporting sustainable business growth.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture

Apply now »