Software Engineer - ServiceNow ITSM/ITOM Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Service Now ITSM Professionals in the following areas :

Our ServiceNow Competency is looking forward to hire ServiceNow ITSM/ITOM Developers who thrive on challenges and desire to make a real difference in the business world.

The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. Should have an ability to effectively communicate technical concepts within the team, and is able to work individually or as part of a team to achieve project goals.

You are required to have skills in the following areas:

• Bachelor’s degree in Computer Science, Information Systems or a related field
• Overall 2-5 years of experience in ServiceNow with at least 2+ years in ServiceNow ITSM custom development & Implementation.
• Good experience in ServiceNow ITOM Discovery and Integrations.
• Strong interpersonal and communication skills.

Responsibilities:

• Client facing - determine their technical and business requirements ensuring that all necessary information is collated prior to producing a solution
• Maintain expert knowledge and deliver ServiceNow ITOM Capabilities which includes CMDB, monitoring, Discovery, Event Management and Service Mapping.
• Work with the customers and team to comprehend requirements and provide recommendations based on ITOM system capabilities, industry best practices, and the preferred outcome.
• Builds and develops monitoring tool integrations with ServiceNow event management.
• Builds and develops ServiceNow Discovery to support business and IT.
• Support ServiceNow ITOM technical server environments (e.g. mid servers), including oversight of ongoing development activities and system administration.
• Develop Custom probes & sensors
• Develop Custom Reports & Dashboards
• Develop and present business case materials. Create tailored presentations and product demonstrations to prospects
• Assist sales in the qualification of customer needs through discovery
• Staying current on product developments/releases to a level required for demo and POC/POV
• Provide mentoring and training to peers, colleagues and partners.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture