Sr. Business Analyst - Business Analytics Job

Experience

8-10 Years

Job Description

Key Responsibilities:
- Gather, analyze, and document business requirements for front-end and back-end applications.
- Translate business needs into clear functional and technical specifications.
- Work with UI/UX teams to refine front-end requirements and customer journeys.
- Collaborate with development teams to ensure back-end logic, integrations, and APIs meet business expectations.
- Create process flows, user stories, acceptance criteria, and use cases.
- Support development and QA teams during design, build, testing, and release phases.
- Participate in sprint planning, backlog grooming, and review sessions.
- Conduct impact analysis and propose solutions to improve system performance and user experience.
- Coordinate with cross-functional teams and ensure alignment with business goals.

Required Skills:
- 8–10 years of Business Analyst experience with enterprise applications.
- Strong understanding of front-end workflows (UI/UX, usability, user journeys).
- Good knowledge of back-end systems, APIs, databases, and integrations.
- Hands-on experience writing user stories, BRDs, FRDs, and process documents.
- Strong analytical, problem-solving, and communication skills.
- Experience working in Agile/Scrum environments.

Good to Have:
- Exposure to cloud platforms (Azure/AWS).
- Experience with SQL or any database query language.
- Understanding of API testing tools (Postman, Swagger, etc.).

Required Technical/ Functional Competencies

Requirements Gathering and Analysis:

• Working knowledge of requirement management processes and requirement analysis processes, tools & methodologies.
• Able to analyze the impact of change requested/ enhancement/ defect fix and identify dependencies or interrelationships among requirements & transition requirements for engagement.

Process Modeling:

• Proficient in various process modeling notations and tools.
• Ability to create complex process models.
• Ability to conduct process improvement workshops and analyze business processes.

Data Analysis:

• Proficient in various data analysis techniques and tools.
• Ability to perform complex data analysis tasks.
• Ability to conduct data analysis workshops and analyze business data.

Business Process Improvement:

• Proficient in various process improvement methodologies and tools.
• Ability to identify complex process improvement opportunities.
• Ability to lead process improvement initiatives.

Stakeholder Management:

• Proficient in various stakeholder management techniques.
• Ability to manage complex stakeholder relationships.
• Ability to manage stakeholder expectations and resolve conflicts.

Solution Design:

• Good understanding of solution design techniques.
• Can create moderately complex solution designs with some guidance and supervision, and is able to work independently on simpler designs.
• Can evaluate design patterns and choose the most suitable for the project.
• Can identify risks and constraints and propose mitigation strategies.

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

• Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility:

• Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict:

• Displays sensitivity in interactions and strives to understand others’ views and concerns.

Certifications