Sr. Consultant - Microsoft Dynamics CRM Job

Experience

Job Description

NOTE: CANDIDATE SHOULD BE READY TO WORK ON ANY SHIFT.INITIALLY IT WILL BE INDIAN REGULAR SHIFT.LATER IT CAN BE AUSTRALIA SHIFT OR US SHIFT

Experience – 5 to 8 years
Role – MS Dynamics 365 CRM Developer

Technical Skills:
 
•    Perform administration, implementation, customization, development of Microsoft Dynamics 365 CRM.
•    Proficient in backend programming using ASP.net Frameworks, Web services, C#, as well as front-end programming with HTML and JavaScript.
•    Expertise in building complex applications on the Microsoft Dynamics CRM platform, including customizing entities and writing client-side JavaScript for sitemaps.
•    Develop and implement business process flows, including steps, stages, and categories, with the ability to work with multiple entities and employ conditional branching. Implement role-driven business process flows.
•    Experienced in creating workflows and plugins within the Microsoft Dynamics CRM environment.
•    Create and manage relationship types, understand cascading rules, work with hierarchical data, configure entity mapping, and establish connections and connection roles.
•    Generate comprehensive documentation and procedures while adhering to best practices.
•    Support the configuration, deployment, and execution of CI/CD pipelines in accordance with SDLC methodologies.
•    Familiarity with supporting tools such as Azure DevOps and Power BI for the creation of reports and dashboards.

Qualifications:
•    Involved and responsible for the overall design of the application and mapping the business requirements to systems/technical requirements.
•    Ability to cascade the lessons learned and best practices across all engagements
•    Experience in following best practices of programming, Security, Unit testing and Documentation standards and practices
•    Experience in working with Agile teams
•    Ensure the quality of technical and application architecture and design
•    Self-motivator and self-starter, ability to take ownership and drive initiatives with minimal supervision and works collaboratively with the teams
•    Have excellent communication skills and interpersonal skills to interact with team and stakeholders.

Required Technical/ Functional Competencies

Requirement Gathering and Analysis:

• Extract requirements for complex scenarios and prototype independently.
• Identify impacted modules/features/functionalities and provide high-level estimates.
• Develop traceability matrix and identify transition requirements.

Application Design:

• Good knowledge of design principles and performance engineering concepts.
• Able to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints.
• Identify and apply design standards following applicable criteria and constraints.

Architecture tools and frameworks:

• Familiarity with industry tools and frameworks, analyze and use them based on customer requirements.
• Work with SMEs to explore and implement new tools/frameworks.

Estimation and Resource Planning:

• Identify and assign resources required to complete tasks.
• Use appropriate estimation models for medium-high complexity scenarios.
• Track and report gaps between budgeted and actual spending.

Product/ Technology Knowledge:

• Implement code or configure/customize products, drive adoption of industry standards and practices, contribute to development of reusable assets and innovative solutions.
• Analyze frameworks/tools and present recommendations, develop of training and certification material, and demonstrate thought leadership through whitepapers and webinars.

Test Management:

• Create iteration and system integration test plan. Develop and review test cases, conduct unit testing, define metrics, and support testing processes.
• Able to conduct RCA, verify system builds and test environments, and create business scenario test cases/automation test scripts.

Customer Management:

• Has working knowledge of customer's business domain and technology suite.
• Use latest technology, proactively suggest solutions to increase business, and understand customer's business.

Project Management:

• Working knowledge of project management process, tools, and templates.
• Execute medium projects effectively, create/ review milestone/metric reports, project status, closure reports, create continuous quality improvement plan, and provide inputs for organization-wide process assets.

Domain/ Industry Knowledge:

• Apply industry standards and practices, creating complex business models in line with customer requirements independently.
• Analyze current-state and define to-be processes in collaboration with SMEs, present recommendations with tangible benefits.
• Drive process improvement initiatives, ROI analysis through innovation.

Marketing:

• Basic knowledge of Marketing, understand Market Trends and Conduct Market Research.
• Source relevant Market Data and Prepare Report.
• Write Blogs and Participate in External Forums.

Pre-Sales:

• Good knowledge of bid process and understanding of RFP/RFI’s.
• Prepare Response documents to Medium Scale Bids. 
• Work with Sales Team to ensure successful closure of sales process.
• Attend to customer requests for information on RFI’s and assist Technical Team with sales enquiries.

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

• Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility:

• Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict:

• Displays sensitivity in interactions and strives to understand others’ views and concerns.

Certifications