Sr. Software Engineer - Service Now ITSM Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Service Now ITSM Professionals in the following areas :

Years of Experience - 4+ years 

Location - Pune  

Strong understanding of monitoring & observability concepts

• Hands-on with at least 2 tools:
• Preferred - SCOM / AppDynamics / Datadog / New Relic/ Zabbix/ AWS CloudWatch etc.
• Experience with event management & alert handling
• Strong integration experience (APIs, REST, data pipelines)

ServiceNow & ITOM

• Experience with:
• ServiceNow Event Management
• ITOM (preferred but not mandatory)
• Understanding of CMDB and CI relationships

Data & AIOps

• Basic to intermediate knowledge of:
• AI/ML concepts (anomaly detection, clustering, prediction)
• Exposure to:
• OpenSearch / Elasticsearch

Infrastructure

• Understanding of:
• Linux / Windows servers
• Networking basics
• Application architectures

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture