Sr. Technical Writer - Online Help Job
IN
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire Adobe RoboHelp Professionals in the following areas :
Job description:
Online Help Developer -
Adobe RoboHelp or MadCap Flare Developer - Online Help
We are currently seeking an Online Help Developer to join the Clients Creative Content Creation Team. We are in a period of rapid development and it’s a very exciting time to join part of clients Content Group in digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Clients digital content through thoughtful and innovative content initiatives!
Purpose of the Job
To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge.
Responsibilities
- Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals
- Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness
- Ensure all-around consistency in Style check, clarity, and conciseness in writing
- Quality assurance of all content moved for next level of review
- Strongly adhere to processes and guidelines
- Strong research skills including gathering and analyzing data from SME’s to develop respective documentation
- Must have the ability to understand the products by hands-on experience
- Manage multiple assignments simultaneously while working independently and with other writers
Qualifications
- Any Computer Degree with 3-5 years of proven work experience in technical writing
Desired Tool Knowledge
- Expertise in Adobe RoboHelp & MadCap Flare
Skill Set
- Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML
- Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills
- Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts
- Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines
- Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture